Refund Policy

Last updated: December 12, 2025

Money-Back Guarantee

We offer a 7-day money-back guarantee on all our proxy plans. If you are not satisfied with our service, you can request a full refund within 7 days of your purchase.

Eligibility

To be eligible for a refund:

Request must be made within 7 days of purchase
Account must not have been previously refunded
Service usage must be within reasonable limits

How to Request a Refund

To request a refund, please contact our support team at refunds@superproxy.com with your order details.

Processing Time

Refunds are typically processed within 5-7 business days and will be credited to your original payment method.

Exceptions

Refunds may not be granted in cases of:

Violation of our Terms of Service
Abuse of the refund policy
Excessive bandwidth usage